Returns & Exchanges
At Mystery Guides Treasure Hunts, we want you to feel confident in your style; if your garment doesn't fit the map, you can return it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Treasure
Securely pack the items in their original packaging, ensuring all mystery-themed tags and accessories are included.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.
Inspection and Refund
Once our team verifies the condition of your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing